Frequently Asked Questions
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We do not accept any commercial insurance and are considered out-of-network. However, we are happy to provide a superbill with information necessary for you to seek out-of-network reimbursement from your insurance. We cannot guarantee that you will be reimbursed by insurance.
In addition, we are unable to provide services for any patients enrolled in medicare or medicaid at this time.
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For new patients, you can schedule a 10-15 minute consultation with Dr. Choi by emailing us at info@junoniapsychiatry.com or calling (239) 291-3928. We’ll get back to you as soon as possible.
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After scheduling the initial intake, you will receive a link to set up your Charm client portal. In it, you will find a few questionnaires and consent forms. Please complete these prior to the first appointment.
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For existing patients, we prefer that you message us via the Charm Patient Portal.
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We try our best to respond within 24-48 hours. For any urgent needs, please go to your nearest emergency room.
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We require a 24 hour notice to cancel or reschedule appointments. Full appointment fees will be charged for any no-shows/cancellations and rescheduling within 24 hours.
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If you are in an psychiatric emergency, we recommend that you call 911 or head to the nearest emergency room. When able, please let Dr. Choi know as well through the patient portal.